No user, no value

Description

  • You fall in love with a cool problem that requires building cool tech to solve. Unfortunately, nobody needed it and you don't have a business, you have a science fair project

Disproof

  • Fill in the blanks “[ ] people are unable to do [ ] within [ ] constraints, are willing to pay / exchange value to do so, and we can reach them through [ ]”

Consequences

  • You’ve set yourself up as a for-profit product business, make no product, no profit, and go out of business
  • The speed of this is usually attenuated by burning money from elsewhere
  • At best you've wasted a bit of time and spent your savings
  • At worst you've wasted a lot of time, burnt someone else's money and will forever be known as “those nerds who have no idea about business”. Non-American investors will probably not give you a second chance, even if you 'learned your lesson'

Causes

  • Mostly, people find a new technology, thinks “this could do wonders!” and fail to specify those wonders, or work backward to someone who actually needs said wonders
  • When product teams that are too autonomous chase the shiny over the valuable
  • When a nontechnical PM is too intimidated to do their job and represent the customer and the business to the product team
  • When customers give you a solution, and instead of investigating what problem it solves you build it
  • Chasing trends

Approaches

  • If you don’t have any constraints on your time and money, this might not be an issue, but most of us do somewhat. If you’re honest with yourself, do fundamental science and just throw it at enough things to see what sticks, no problem
  • If you’ve started at a technology (which remember, is the answer - not the question), go be an enabling technology provider and partner with someone who actually has a problem to solve, but don’t trick yourself into thinking you’re building a product company and get the rest of the execution wrong
  • Gently remind people that if we spend money to not make money then there’s eventually no money and no people